What to Expect

What to Expect

The thought of counseling can sometimes feel overwhelming or scary due to the unknown. We want to help you feel as comfortable as possible in making the first step towards your emotional and spiritual wellness goals.

Schedule an Appointment

There are several links on this website to “Request a New Client Appointment”, including one below. That’s your first step as a new client. Once you are an existing client, you will use the Client Portal link in the main menu for scheduling follow-up appointments. Clicking on “Request a New Client Appointment” will take you to our scheduling widget, and you will be on your way! The scheduling widget will know you are a new client and will streamline the process for you. You will select a new client initial intake, then you will select our Flower Mound office location, and then it will offer you some dates and times to select from. Finally, you will provide us just a little bit of information about yourself to reserve the appointment time.

Complete Intake Forms

Once you request the appointment, be on the lookout for an email from us. It will come from Soul Care Associates, and sometimes ends up in your spam or junk folder initially, as your email application probably doesn’t know us yet. So, if you don’t see it in your inbox, go ahead and check those other folders. That email will confirm the appointment time and link you back to our client portal to complete some very important intake forms. You cannot meet with your counselor until those forms are completed. After you have registered on the client portal, the portal will be your one-stop-shop to connect with us in the future, whether for scheduling future sessions, updating information, or completing forms.

Watch for that email, and don’t forget to complete your forms online before the session!

Is Someone Attending Counseling With You?

If a parent, child, spouse, sibling, friend or anyone else is also attending the session, we would like to know that in advance. We will need to send them the intake forms as well. In the forms you complete, there will be a place for you to note if anyone else is also attending. Please provide their first and last name(s) and email address(es). We’ll take it from there. Please ask them to check their email as well.

All Counseling is Currently Via Telehealth Only, Due to COVID-19

For the protection of our staff and our clients, all of our counselors are currently only seeing clients via our excellent Telehealth platform. When you schedule the Telehealth session, you will receive an email notification which will include the link to the Telehealth session.

At Your First Session

Please make sure to put the date and time of your first session on your calendar and set a reminder. Also, when you complete your intake documents, you’ll have the option allow us to send you text and/or email appointment reminders. Unfortunately, we have to charge for sessions not canceled at least 24 hours in advance. Once you arrive, make yourself comfortable in our waiting room, and we’ll come to get you when ready. Help yourself to a cup of coffee or a bottle of water from our kitchen while you wait.

The first session is really a time for us to get to know each other and discuss your hopes and needs. We’ll talk about what is happening in your life in whatever way you feel comfortable and about the direction you’d like to go. All you need to do is just be yourself.

What Are Sessions Like?

In the first and second sessions, we will discuss confidentiality, informed consent, the process of therapy, including your expectations for counseling, and set some goals for our work together.

The following sessions will allow us to outline what things you would like to change. Additionally, they will include how we will measure specific goals for therapy, and what it will look like when you reach them. We’ll get right to work on those goals that we set earlier in the process.

Throughout therapy, we will discuss your progress and decide if we need to change goals, add goals, or make adjustments to our process.

When Do Sessions End?

Some clients need only a few counseling sessions to achieve their goals, while others may require more. As a client, you have the right to end therapy at any time. Should you choose to end your counseling sessions, we only ask that you return for one final session to discuss progress and create a plan for your life outside of therapy.

We look forward to meeting you soon.